Consumer Protection

News Release | WashPIRG Foundation | Consumer Protection, Higher Ed

New Report Identifies Most Troublesome Private Lenders to Students

Thousands of American students are using the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database to settle disputes about private student loans, according to a new report from the WashPIRG Education Fund.

Report | WashPIRG Foundation | Consumer Protection, Higher Ed

Private Loans, Public Complaints

This report focuses on complaints about private student loans, which are the riskiest and most expensive way to pay for a college education. Private student loans make up just 15% of the student loan market. However, student loan borrowers with more than $40,000 in total debt disproportionately carry private student loans. The report highlights private student loan borrowers are beginning to use the Consumer Financial Protection Bureau as an outlet to solve issues pertaining to their relationship with their lenders. 

News Release | WashPIRG Foundation | Consumer Protection

New Report Identifies Banks Consumers Complain About Most

Thousands of Americans are using the Consumer Financial Protection Bureau’s public Consumer Complaints Database to settle disputes with their banks, according to a new report from the WashPIRG Foundation. The report highlights banks that generated the most complaints through their various banking services in each state.

Report | WashPIRG Foundation | Consumer Protection

Big Banks, Big Complaints

The Consumer Financial Protection Bureau (CFPB) was established in 2010 in the wake of the worst financial crisis in decades. Its mission is to identify dangerous and unfair financial practices, to educate consumers about these practices, and to regulate the financial institutions that perpetuate them. 

To help accomplish these goals, the CFPB has created and made available to the public the Consumer Complaint Database.  The database tracks complaints made by consumers to the CFPB and the responses of financial institutions to those complaints. The Consumer Complaint Database enables the CFPB to identify financial practices that threaten to harm consumers and enables the public to evaluate both the performance of the financial industry and of the CFPB.

Protecting yourself from identity theft

Avoiding mistakes when buying a car

Pages

Subscribe to RSS - Consumer Protection

Support us

Your tax-deductible donation supports WashPIRG Foundation’s work to educate consumers on the issues that matter, and the powerful interests that are blocking progress.

Learn More

You can also support WashPIRG Foundation’s work through bequests, contributions from life insurance or retirement plans, securities contributions and vehicle donations.