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News Release | WashPIRG Foundation | Consumer Protection

Report: Spirit Is Most Complained-About Airline; Alaska Airlines Gets High Marks

SEATTLE – Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the WashPIRG Foundation. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

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Report | WashPIRG Foundation | Consumer Protection

Your Rights as an Air Traveler

Here’s a quick roundup of your rights concerning flight delays, cancellations, and what to do if the airline loses your bag.

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Report | WashPIRG Foundation | Consumer Protection

The Unfriendly Skies

It seems as if every consumer has an airline problem story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag. What many consumers don’t know is that they have a number of new rights as well as a right to complain, both to the airline and to the government. This report tracks five years of consumer complaints and highlights which airlines received the most complaints and what kinds of complaints were most common.

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News Release | WashPIRG Foundation | Budget, Financial Reform, Tax

New Report: Washington Receives a “B” in Annual Report on Transparency of Government Spending

SEATTLE – Washington State received a “B” when it comes to government spending transparency, according to “Following the Money 2014: How the 50 States Rate in Providing Online Access to Government Spending Data,” the fifth annual report of its kind by the Washington State Public Interest Research Group Foundation and U.S.PIRG Education Fund.

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Report | WashPIRG Foundation | Budget, Financial Reform, Tax

Following the Money

Washington State received a “B” when it comes to government spending transparency, according to “Following the Money 2014: How the 50 States Rate in Providing Online Access to Government Spending Data,” the fifth annual report of its kind by the Washington State Public Interest Research Group Foundation. 

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Big Banks, Bigger Fees

Since Congress largely deregulated consumer deposit (checking and savings) accounts beginning in the early 1980s, the PIRGs have tracked bank deposit account fee changes and documented the banks’ long-term strategy to raise fees, invent new fees and make it harder to avoid fees. 

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Report | U.S. PIRG | Democracy

Following the Money 2011

This report is U.S. PIRG Education Fund’s second annual ranking of states’ progress toward “Transparency 2.0” – a new standard of comprehensive, one-stop, one-click budget accountability and accessibility.

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Report | WashPIRG | Democracy

Following the Money 2010

 At least 32 states currently mandate that residents be able to access an online database of government expenditures with “checkbook-level” detail. Most of these Web sites are also searchable, making it easier for residents to obtain information about government spending.

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Report | WashPIRG | Consumer Protection

Trouble In Toyland: The 24th Annual Survey Of Toy Safety

The 2009 Trouble in Toyland report is the 24th annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

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Report | WashPIRG | Consumer Protection

Trouble in Toyland: The 23rd Annual Survey of Toy Safety

The 2008 "Trouble in Toyland" report is the 23rd annual Public Interest Research Group (PIRG) survey of toy safety. 

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